Search results for "Information infrastructure"
showing 9 items of 9 documents
A Triple-Helix Model of Sustainable Government Information Infrastructure: Case Study of the eProcurement System in the Indonesian Public Sector
2013
Lack of sustainability is one of the problems in information system (IS) implementation in developing countries, such as Indonesia. More specifically, this is the case in eGovernment implementation. Using an interpretive research stance in a case study of the eProcurement system in the public sector, the study reveals that the concept of information infrastructure (II) can be used to understand the sustainability issue. Findings suggest that applying the concept of II in IS development and implementation can improve the sustainability of an IS in the public sector, especially one that is used across government agencies and levels. The paper proposes a triple-helix model of a government II c…
Land Information Systems for Development (LIS4D): A Neglected Area within ICT4D Research?
2015
The lack of accurate information about land and land ownership is a major challenge for developing countries. Despite the important role of information systems (IS) in overcoming such weaknesses, the research area of land information systems has been scattered within IS, as well as within the area of information and communication technologies for development (ICT4D). Based on a literature review research contributions are synthesized into four main perspectives, namely Development, eGovernment, Geographical information systems (GIS) and Land law, policy, and administration. These perspectives form the basis for the suggested conceptualization of the land information systems for development …
Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness
2021
Cloud enterprise resource planning (ERP) solutions allow organizations to support and coordinate key business processes by leveraging virtualization. Nevertheless, moving ERPs to the cloud is not straightforward, and organizational cloud ERP initiatives raise multiple concerns. We conducted an in-depth systematic review of relevant research literature and identified six key concerns related to cloud ERP implementation: a) the introduction of new ERP work arrangements, b) the migration of legacy data, c) the assurance of compliance with extant rules and regulations for security, d) the continuous alignment between ERP functionality and business processes, e) the ongoing integration between E…
Dealing with Tensions in Technology Enabled Healthcare Innovation: Two Cases from the Norwegian Healthcare Sector
2017
In Chapter 5, Grisot, Vassilakopoulou and Aanestad examine patient-focused ICT applications, which extend traditional health information infrastructures and have the potential to transform the relation between patients and doctors, allowing for a more active patient role. However, new design challenges emerge because it is unclear how existing infrastructures can accommodate novel usage areas, and how they should be modified or even substituted. In this chapter, the authors’ research aim is to examine such challenges, framed as ‘design tensions’ in the context of ICT-enabled innovation processes in healthcare. Building on Information Infrastructure theory, the authors examine how such desig…
Information Infrastructures and the Challenge of the Installed Base
2017
In this chapter we present the theoretical perspective of information infrastructures, which is used to analyze the empirical cases in the book. In this perspective, information technology is seen as intimately intertwined with organizational structures, procedures and work practices, and as an underlying, supporting and often invisible infrastructure. Information infrastructures are not only local, but shared among distributed actors which can have multiple and different needs and interests. Understanding the complexities and mechanisms involved in the evolution of information infrastructures is at the core of this perspective which challenges traditional management approaches. Instead of …
Re-Infrastructuring for eHealth: Dealing with Turns in Infrastructure Development
2017
In this paper, we examine infrastructuring in the context of developing national, public eHealth services in Norway. Specifically, we analyze the work of a project team engaged in the design and development of new web-based capabilities for communication between citizens and primary healthcare practitioners. We frame the case as a study of re-infrastructuring to signify a particular occasion of infrastructuring that entails facilitating a new logic within established social and technological networks. To make sense of the particularities of re-infrastructuring, we draw from research in infrastructure studies which considers embeddedness as a resource in infrastructure evolution. We analyze …
Barriers to exchanging healthcare information in inter-municipal healthcare services: a qualitative case study
2018
Abstract Background In recent years, inter-municipal cooperation in healthcare services has been an important measure implemented to meet future demographic changes in western countries. This entails an increased focus on communication and information sharing across organisational borders. Technology enables efficient and effective solutions to enhance such cooperation. However, the systems in the healthcare sector tend not to communicate with one another. There is a lack of literature focusing on communication and information sharing in inter-municipal healthcare services. The aim of this article is to investigate both the characteristics of communication and information sharing, and the f…
Friction forces and patient-centredness: Understanding how established logics endure during infrastructure transformation
2017
n this article, we examine three cases of e-health solutions for patients in Norway. For the analysis of the three cases, we focused on friction forces that come into play when different established arrangements need to change to accommodate novelty. We argue that the design of new technologies was shaped by friction related to institutionalised practices, regulatory regimes and entrenched patient roles. These friction forces connect the past with the present, come into action when aiming for novelty and result to the perpetuation of constituents of the past during change processes. Specifically, the e-health solutions under study were strongly influenced by established healthcare provision…
Towards the cyber security paradigm of ehealth: Resilience and design aspects
2017
Digital technologies have significantly changed the role of healthcare clients in seeking and receiving medical help, as well as brought up more cooperative policy issues in healthcare cross-border services. Citizens continue to take a more co-creative role in decisions about their own healthcare, and new technologies can enable and facilitate this emergent trend. In this study, healthcare services have been intended as a critical societal sector and therefore healthcare systems are focused on as critical infrastructures that ought to be protected from all types of fears, including cyber security threats and attacks. Despite continual progress in the systemic risk management of cyber domain…